CARACAS, April 2026 – Venemergencia, a leading private healthcare services platform in Venezuela, has solidified its value-based healthcare model through its Urgent Care Network, which now comprises 7 company-owned locations and 13 partner clinics. The company has reached an operational milestone that provides Venezuelans with greater access to healthcare and makes the healthcare experience stand out for its compassionate and cost-effective care.
A paradigm shift in healthcare management
Unlike the traditional model based on service volume, value-based healthcare prioritizes efficiency, sustainability, and, fundamentally, optimal patient outcomes. As explained by Dr. Andrés Simón González-Silén, physician, founding partner, and CEO of Venemergencia, this approach seeks to maximize patient well-being in relation to cost, ensuring that access to the system is fair and humane.
“Being a doctor is a commitment to life. In the hospital ER, we find the energy to be there when we are needed most. Our goal is clear: to care for lives, not just treat illnesses,” says Dr. González-Silén.
After more than 20 years of experience serving beneficiaries of the country’s leading insurance companies, Venemergencia has transformed the sector through the use of hard data and technology (development of mobile apps, medical ChatBots, development of projects in the metaverse, and vital sign monitoring). Currently, the company manages an operation that assists more than 60,000 people monthly, integrating telemedicine services, home care, and transportation that drastically reduce unnecessary visits to clinics and hospitals.
“This is more than a business model; it is the realization of our purpose: to provide more and better access to healthcare for Venezuelans. Giving this option to different communities fills us with pride,” emphasizes Dr. Luis Enrique Velásquez, Founding Partner and Chief Operating Officer of Venemergencia.
Strategic Expansion and Social Impact
The Urgent Care Network shows no signs of slowing down and is already a reality in 20 urgent care centers: in addition to its own locations in Caracas (Torre Xerox and La Candelaria), Maracay, Valencia, Barquisimeto, Maracaibo, and Lechería, the company has formed partnerships with private clinics that have adopted its operating protocol to treat patients with medical emergencies. This network is present in Pampatar, Juan Griego, Guatire, San Antonio de Los Altos, San Cristóbal, Puerto Ordaz, Acarigua, Ciudad Ojeda, Cabimas, La Guaira, El Tigre, Maturín, and Punto Fijo. This growth goes hand in hand with a strong commitment to Sustainable Development Goal (SDG) 3, promoted by the Venemergencia Foundation.
Among its sustainability achievements are:
- Cardiac-Protected Zones: Installation of 31 automated external defibrillators (AEDs) and training of 2,600 people in their use.
- Academic Training: Partnerships with UCAB, UNIMET, USB, Universidad Santa María, and Universidad Monteávila to professionalize first responders and paramedics through elective courses and certificate programs endorsed by the National Academy of Medicine.
- Public-Private Partnerships: Organization of professional development workshops in collaboration with the IVSS at Domingo Luciani Hospital and free telemedicine services for the more than one million members of "El Sistema."
Discover our locations nationwide:
Urgent Care:
- Caracas | Bello Campo, Xerox Tower.
- Caracas | La Candelaria.
- Maracay | Main Avenue of Las Delicias.
- Valencia | Concepto La Viña Shopping Center.
- Barquisimeto | Lara Ave., at C St.
- Lechería | Diego Batista Urbaneja Main Avenue.
- Maracaibo | Bellavista Ave.
Regional Partners:
- Nueva Esparta | Juan Griego Clinic.
- Pampatar | La Fe Clinic.
- Guatire | Ozanam Clinic.
- San Antonio de los Altos | El Retiro Polyclinic.
- San Cristóbal | San Cristóbal Clinical Center.
- Puerto Ordaz | La Esperanza Clinic.
- Acarigua | CEMELL Clinic.
- Cabimas | El Rosario Hospital.
- Ciudad Ojeda | El Rosario Hospital.
- La Guaira | Provesalud Medical Center.
- El Tigre | Del Sur Clinic.
- Maturín | Victoria Specialized Medical Institute.
- Punto Fijo | Paraguaná Polyclinic.
Venemergencia demonstrates that modern medicine is practiced through innovation and efficient management, building a healthcare system that is, above all, sustainable and deeply humane.
