In Venezuela, Venemergencia was a pioneer in introducing the concept of urgent care centers—spaces specifically designed to address medical situations that require prompt attention but do not pose an immediate threat to the patient’s life.
An urgent care situation cannot wait, but it does not pose an immediate threat to life.
In these cases, immediate treatment makes all the difference in your well-being and recovery.
Medical situations in which the patient’s life is at risk. Decisions and actions must be taken immediately:
Severe burns
Chest pain / Heart attack
Severe allergic reactions
Neck and back injuries
Open fractures
Heavy bleeding
Seizures
Loss of consciousness
Medical conditions in which the patient’s life is not at risk and their condition is not likely to worsen. Requires medical attention in the short term.
Respiratory infections
Abdominal pain
Urinary tract infections
Hypertensive urgency
Febrile syndromes
Minor trauma
Headaches
Minor injuries
Many urgent medical needs can be resolved without a hospital ER visit
Comprehensive Urgent Care Protocol: Triage, Evaluation, On-Site Treatment, and Follow-Up
Immediate medical care
A pioneering model based on value-based care
Costs up to five times less than a hospital ER visit
Personalized, human service
80% of medical emergencies can be resolved without having to go to the hospital ER.
Comprehensive urgent care protocol: triage, evaluation, on-site treatment, and follow-up.
Immediate medical attention.
Costs up to five times less than a hospital ER visit.
A pioneering model based on value-based care.
Personalized, attentive service.
In our urgent care centers, our professionals provide:
Triage, diagnosis, and immediate treatment
typical of an
hospital ER
Intravenous treatment
Minor Sutures
Microsurgery
Splinting and Immobilization
Nebulization
Your well-being is our top priority. At Venemergencia’s URGENT CARE, we transform emergency care into an experience centered on you:
Urgent Care Physicians
X-rays and Ultrasounds
Consultations with specialists
Urgent Care Physicians
24/7 support
Treatments On-site
Imaging Services
X-rays and Ultrasounds
Clinical Laboratory
Personalized and attentive service
Ample parking
Free Wi-Fi
Urgent Kids
Coffee Break
In just over a year of operation, we have already achieved the following results:
Available to policyholders: of the country's leading insurance companies and members of affiliated health plans.
Immediate care 24/7: No lines, no long waits. You’ll be seen as soon as you present your ID.
Waiting time: On average, our patients are seen in less than 3 hours. They receive a diagnosis, treatment, and are discharged once they have recovered.
Emergency Medicine Specialists: Internists, pediatricians, orthopedic surgeons, general surgeons, and radiologists.
Examination, laboratory, X-ray, and ultrasound services: These enable specialists to provide an immediate diagnosis and prescribe treatment tailored to the patient’s condition.
Immediate care: Our patients receive a diagnosis and treatment quickly and are discharged fully recovered.
Follow-up and Medication Dispensing: Patients leave with the prescribed treatments to recover from their medical emergencies. They receive follow-up care until they have fully recovered.
Specialized medical teams: responsible for stabilizing patients with medical emergencies and, if necessary, transferring them to a hospital when their condition requires a higher level of care.
Available to policyholders of the country's leading insurance companies and members of affiliated health plans.
Immediate care 24/7: No lines, no long waits. You’re seen as soon as you present your ID
Emergency Medicine Specialists: Internists, pediatricians, orthopedic surgeons, general surgeons, and radiologists
Examination, laboratory, X-ray, and ultrasound services: These enable specialists to provide an immediate diagnosis and prescribe treatment tailored to the patient’s condition
Immediate care: Our patients receive a diagnosis and treatment quickly and are discharged fully recovered
Follow-up and medication dispensing: Patients leave with the prescribed treatments to recover from their medical emergencies. They receive follow-up care until they have fully recovered.
Specialized medical teams: responsible for stabilizing patients with medical emergencies and, if necessary, transferring them to a hospital when their condition requires a higher level of care
Our urgent care network evaluates and treats:
• Asthma
attacks• Lower
respiratory tract infections• Respiratory
problems• COVID-19 screening
• Fractures, sprains, and
dislocations•
Contusions• Neck pain, back pain, lower back
pain• Joint pain
• Nausea and vomiting
• Diarrhea
• Fever
• Dehydration
• Kidney stones • Urinary tract infections
Respiratory conditions
• Asthma attacks
• Lower respiratory tract infections
• Respiratory problems
• COVID-19 screening
Orthopedics
• Fractures, sprains, and dislocations
• Contusions
• Neck pain, back pain, lower back pain
• Joint pain
Viral syndromes
• Nausea and vomiting
• Diarrhea
• Fever
• Dehydration
Kidney diseases
• Kidney stones
• Urinary tract infections
@mariaandrades6376
"Venemergencia is the best service I've ever had"
Venemergencia
@arf.85
"One day I felt like I was literally dying, like I was having a heart attack. Venemergencia arrived super fast, they treated me, and it turned out to be a panic attack. Thanks to their care, I was later able to recognize the symptoms and deal with them. Today, I’m free of those panic attacks. Thank you so much ❤️."
Venemergencia
@ka_parra
"Simply excellent service and care. You don't choose to go to a health center for fun; you do it out of necessity. The service is excellent, from the person who opens the door to the one who hands you the medical report. Thank you to Dr. Jhon Castro, a delightful internist; Dr. Jesús Laya, a kind orthopedic surgeon; and Dr. José Mendoza, who greets and assesses patients in triage. Thank you very much for your care."
Urgent Care
@yvelissvazquez
“They’re one-of-a-kind… Truly unmatched in quality right from the start.
Excellent service and customer care 👏”
Venemergencia
@alfredojose.fuentes
"Yesterday I used Venemergencia's services and was very satisfied. The doctors are highly qualified and friendly, especially Dr. Alayón, who treated me and resolved my issue."
Venemergencia
@adrigrs
“We really left feeling so happy and pleasantly surprised. They saw us right away, and the doctor was such a sweetheart. I can’t stop raving about their service. I highly recommend them!”
Urgent Care
@milagrosgarban1921
“Excellent service, everyone was attentive, and everything was neat and efficient.”
Venemergencia
@ernestoperez9275
"Congratulations to the entire staff for their professionalism and excellent service. I highly recommend them."
Urgent Care
@carlospeters
"The care my son received at Urgent Care was truly exceptional. 👏👏 I want to commend them for raising the standard of care we should expect at clinics."
Urgent Care
@Jacky.Sil14
"I can attest to it: their prompt, professional service, top-notch facilities, and the fact that they call you for two days to check in on you. God bless you 🙏. I truly congratulate you, and please don't change—that's the kind of Venezuela we can have."
Urgent Care
@panzer362
"I would like to congratulate Venemergencia for the care and quick response they provided to my niece in Venezuela. From the moment she called until the medical team arrived at her home, less than 45 minutes had passed. An exceptional service!"
Venemergencia
@fgmorela
"I can vouch for it. Excellent care. Young doctors who are dedicated to patient health and their profession. They provide excellent medical care. 👏"
Urgent Care
In a medical emergency, your life is at risk; examples include cardiac arrest, ischemic or hemorrhagic stroke, and multiple trauma with open fractures. A medical emergency requires immediate attention, but your life is not in danger; examples include asthma, kidney stones, fractures, and sprains
Urgent Care is available to members of major insurance plans and affiliated health plans.
There are currently five Urgent Care locations: Torre Xerox, La Candelaria, Valencia, Lechería, and Maracaibo, with locations in Maracay and Barquisimeto coming soon.
Watch these videos to see how easy it is to reach an Urgent Care center.
At Urgent Care, all you need to do to be admitted is show your ID card
It all depends on the terms of your policy
The average total visit time at Urgent Care is between 2.5 and 3 hours.
We have locations in the country's major cities:
We have locations in the country's major cities:
BTU Building, Cecilio Acosta Street, between Páez and Sucre Streets, Chacao, Caracas, Venezuela.
Copyright © 2025 Venemergencia AG, c.a. All rights reserved ®
In just over a year of operation, we have already achieved the following results:
