The event brought together nearly 70 insurance brokers at the Los Llanos Medical Specialties Clinic (CEMELL) to streamline operational processes and achieve integration of the regional healthcare ecosystem.
Caracas, August 2026. — On July 29, Grupo Venemergencia held a strategic meeting at the Los Llanos Medical Specialties Clinic (CEMELL), located in Acarigua, Portuguesa state. The event saw massive participation from approximately 70 insurance brokers and representatives of various insurance platforms in the region, focusing on consolidating the operations of the Urgent Care Partner Network and strengthening local medical care.
The keynote presentation was delivered by the management team, which detailed the model’s operational proposal and the impact of telemedicine on the effective resolution of cases. According to Dr. Andrés Simón González-Silén, founding partner and CEO of Venemergencia, the company always seeks to: “Offer care solutions that respond quickly and meet high-quality standards, ensuring a clinical outcome that is truly meaningful for the patient. Our goal is that, when a person contacts us for a video consultation, we can address their needs from the comfort of their home, arrange for the delivery of their medications, and provide them with a timely and effective care experience.”
For his part, Dr. Víctor Hernández, a representative of the Board of Directors of the CEMELL Clinic, highlighted the educational value and the positive reception of the event: “The success of the meeting was undeniable, and the exchange of ideas allowed us to outline guidelines for the optimal use of this technological platform, which has been very helpful. I believe we should not abandon the idea of holding these meetings periodically among doctors, analysts, and brokers, since feedback is key to ensuring that services function well.”
In the area of patient care, Gretty Rojas, clinical services manager at Urgent Care, emphasized the importance of integrated care and medical support at the event: “The guest physicians were present at the discussion, primarily so they could learn what we aim to achieve with these partner clinics and understand that we are not isolated entities, but rather a fully integrated part of a healthcare ecosystem.”
In addition, the management team from Grupo Venemergencia provided personalized attention to the approximately 70 insurance brokers in attendance to address concerns, review specific cases, and ensure timely follow-up on each request in the region.
With this successful event in Acarigua, Grupo Venemergencia and Clínica CEMELL reaffirm their strategic alliance and their commitment to continue promoting an emergency care model characterized by technological efficiency, medical quality, and customer-focused service.
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